Key contacts and keeping you informed

Key contacts

North Tyneside Council website www.northtyneside.gov.uk
North Tyneside Council
general enquiries
0345 2000 101
(Mon-Fri, 7.30am–8pm)
North Tyneside Council
emergency response
0330 333 7475 (24 hours)
Envirolink 0345 2000 103
Council Tax and Benefit 0345 2000 104
Paying your rent Pay your rent online or call us on
0345 2000 107
Reporting a repair Complete our online contact form
or call us on 0345 2000 102
Gas emergencies 0800 111 999

Keeping you informed

Access the latest news and updates about the Housing and Property service in a way that suits you: 

  • Via the council’s social media @NTCouncilTeam
  • In the council magazine delivered to homes
  • At our Community Hubs and Libraries
  • The Forum, Wallsend, NE28 8GR
  • York Road, Whitley Bay, NE26 1AB
  • Northumberland Square, North Shields, NE30 1QU
  • John Willie Sams Centre, Market Street, Dudley, NE23 7HS
  • The Oxford Centre, West Farm Avenue, Longbenton, NE12 8LT
  • White Swan Centre, Citadel East, Killingworth, NE12 6SS

     

Regular reports on our performance around safety and quality, equality and inclusion, tenant engagement and complaints are published online too.

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If you need us to do anything differently (reasonable adjustments) to help you access our services, including providing this information in another language or format, please call 0191 643 2828.