Operator renewals
Operators wishing to renew their licence should complete, sign and date the renewal form then scan or photograph it along with any required documents and email it to the Licensing Office. If you are unable to produce any required documentation please highlight this on your application or in your email to us.
Please remember to include a contact telephone number so that a member of the Licensing Team can contact you to take payment by debit/credit card over the telephone. When your application is complete and all is in order your new licence will be emailed to you. A laminated copy of your Display Licence will be posted out.
If your application is incomplete for any reason, then, providing you have paid the licence fee, we will issue you with an authorisation letter to enable you to continue to operate. If you are unable to submit your application for any reason please contact the Licensing Office.
You must apply to renew your licence before it expires and your renewal will only be considered valid when the licence fee has been paid. Currently payments can only be made between the hours of 9.30 and 16.00. If you do not apply in time or do not pay the licence fee your licence will expire, you will have to submit a new application and pay a higher fee. In this case you must cease operating private hire vehicles until a new licence has been issued.