Contact us

Below are useful contact details for Housing Services and other teams within the council.  If you have a query about your home, your tenancy or your neighbourhood, please contact the relevant team from the list below.

To comment, complain or compliment, contact the relevant team directly on one of the numbers below or visit the council website to complete a form.

Service Contact Details Opening Hours
Neighbourhood Housing Officers

0345 2000 102

Email 

neighbourhoodhousing@northtyneside.gov.uk 

8.30am to 4.30pm
Housing – Income Service  

0345 2000 102

Email 

housing.incometeam@northtyneside.gov.uk

8.30am to 4.30pm

Housing Repairs

 

0345 2000 102

 

7.30am - 8pm
Environment 0345 2000 103 7.30am - 8pm

Benefits and 

Council Tax

0345 2000 104

Mon to Thu
8.30am-5pm

Fri 
8.30am-4.30pm

Payments 0345 2000 107

Housing rent and Council Tax
24hrs

Other payments
7.30am-8pm

Adult Social Care 0191 643 2777 Office hours
Engagement Team 

0191 643 2828

Visit Our North Tyneside Voice website for further information

Office hours
Customer First Office

0191 643 2280

Or complete a form on the council website

Report it | North Tyneside Council

Office hours