Dealing with anti-social behaviour
| Dealing with anti-social behaviour | |
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High risk: E.g. hate crime, threats of violence or assault, intimidation/harassment, domestic abuse, all criminality linked to the address, supplying drugs or drug production.
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Response time: Contact the complaint the same day and commence our investigation within 1 working day of acquiring the relevant information from the complainant. |
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Medium risk: E.g noise nuisance, drug use, verbal abuse, alcohol related nuisance, youth disorder. |
Response time: Contact the complainant within one working day and commence our investigation within 3 working days of acquiring the relevant information from the complainant. |
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Other: E.g vehicle nuisance, parking disputes, animal nuisance (dog barking/fouling), litter and Fly tipping, garden nuisance and misuse of communal areas. |
Response time: Contact the complainant within one working day and address the issue within 5 working days of acquiring the relevant information from the complainant. |
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Agree an action plan with you when you report anti-social behaviour to us. This will describe what the issue is, when/where it is occurring and the agreed plan of action. Including how we will keep you informed of progress.
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| Support you and other witnesses throughout the course of an investigation, including support at court | |