Introduction
North Tyneside Council Housing Services is committed to providing a customer focused and best value approach to our Aids and Adaptations service.
This policy covers the service offer and approach available to our tenants, and other permanent members of their household, to enable them to remain safe and independent in their home. For ease this policy will refer to tenants and permanent household members.
Residents living in a private home, that is owner occupier or rented, should refer to our Disabled Facilities Grant Policy. More information on this policy is available here.