We listen, we care

We value your comments and opinions. They influence the services we provide.

Each leisure centre operates a ‘Customer Comments Scheme’ for you to give feedback.

Comments will receive the management’s attention. We will respond within ten working days.

You can share comments by:

  • speaking to a Team Leader
  • filling in a comment card
  • completing a feedback form (by scanning the QR code at reception)
  • Contact the Customer First Office
  • on social media
  • by post