Support in schools

We're delighted to announce that as well as being fully accredited in both Arbor MIS and Finance Support, we're also now an Approved Arbor Training Provider.

As part of our commitment to continuous service improvement, and in response to requests from schools for easier access to information, you can now access updates, notices, relevant links and guidance in more ways - this webpage, the MIS Wiki on Education Services and our termly newsletters.
As ever, we welcome your feedback and suggestions.

Upcoming Workshops and Webinars

Now available to book at www.educationservices.org.uk

The following workshops are now available to book at Education Services, see the full training calendar for details of which workshops can be joined in the training room and/or online:

• Arbor Essentials - Managing Student Profiles
• Arbor Finance Essentials - Session 1
• Arbor Finance Essentials - Session 2
• Arbor Essentials - Attendance for Admin Users
• Arbor Housekeeping and Data Checking Workshop
• Attendance Reporting and Analysis Workshop
• Custom Report Writer Workshop
• Housekeeping and Data Checking Workshop
• School Census Autumn 2025 Workshop
• Upload School Census to Collect Workshop
• School Workforce Census Workshop
• Upload School Census to Collect Workshop

This section will be updated with further training sessions, workshops and webinars if they are scheduled.  If you require any training or support that is not yet scheduled, please log a call and we will add it to the schedule if capacity allows.

If you experience any issues booking sessions, please log a call by emailing IT.help@northtyneside.gov.uk or call 0191 643 5444.