If you’ve ever been discharged from hospital in North Tyneside, chances are you’ve encountered the Adult Social Care Care Point team, our dedicated, behind-the-scenes service helping residents safely transition from hospital back into their homes and communities.
Their impact is felt every single day and between May 2025 and May 2026, the service supported more than 3500 hospital discharges.
Based at North Tyneside General Hospital, the Care Point service is a truly collaborative effort.
Bringing together professionals from North Tyneside Council and the NHS, the multidisciplinary team includes nurses, nurse practitioners, social workers, community wellbeing officers, physiotherapists, occupational therapists, reablement staff, and administrative colleagues.
Each plays a vital role in ensuring residents receive the right care, at the right time, in the right place. Their work helps:
- Prevent unnecessary hospital admissions
- Reduce delays in leaving hospital
- Support recovery in a familiar environment
- Provide reassurance to families and carers
At the heart of Care Point’s work is a shared commitment to helping people maintain their independence while staying safe and well. Whether supporting someone to avoid a hospital admission altogether or coordinating a smooth and timely discharge, the team works tirelessly to deliver the best possible outcomes.
For many residents, this means accessing rehabilitation and reablement support within their own homes, a crucial step in regaining confidence, rebuilding strength, and returning to everyday life. For others, it involves arranging ongoing care packages that provide stability and reassurance after a hospital stay.
Importantly, Care Point doesn’t stop at the hospital doors. While some staff work on wards facilitating discharges, others are out in the community visiting residents at home, ensuring continuity of care.
By bridging the gap between hospital and home, Care Point plays a crucial role in keeping North Tyneside residents safe, supported, and connected to their communities.