Thousands of people across North Tyneside have been helped to stay independent, recover after illness and access support when they need it, according to the latest Adult Social Care Local Account for 2025/26.
The report looks back at the support provided over the past year and the difference it has made to residents, carers and families.
Some of the key achievements include:
- 1,604 people received support from the Council's Reablement Service, helping them regain confidence, skills and independence after illness, injury or a stay in hospital.
- More than two-thirds (68%) of people who received reablement support did not need any ongoing care afterwards.
- 92% of people left hospital on the same day they were ready to be discharged.
- The Independent Advocacy and Engagement Service supported 765 people to understand their rights and make sure their views were heard.
- In 95.6% of safeguarding enquiries, action taken helped reduce or remove the risk of harm.
The report also highlights work to improve support for unpaid carers, provide better information and advice, make greater use of technology and help people remain independent for longer.
It also reflects on feedback from the Care Quality Commission (CQC), which recognised strengths in areas including prevention, partnership working, leadership and continuous improvement.
Councillor Janet Hunter, Cabinet Member for Adult Social Care, said:
"Adult Social Care supports thousands of residents, carers and families across North Tyneside every year, helping people to stay independent, remain connected to their communities and live well for longer.
"This report shows the positive difference that support can make, whether that's helping someone return home from hospital, supporting an unpaid carer, keeping people safe or making sure residents have a voice in decisions about their care.
"It also highlights the dedication of our staff, partners, care providers, voluntary organisations and local communities who work together every day to support people across the borough.
"While we're proud of what has been achieved, we're always looking at how we can improve. We will continue listening to residents and using their feedback to help shape services in the future.
"This work supports our Council Plan priorities by helping people live healthier, more independent lives and ensuring they can access high-quality support in their local communities."
The Local Account also sets out the priorities that will shape Adult Social Care services during 2026/27, building on areas of good practice and identifying where further improvements can be made.
Residents can read the full North Tyneside Adult Social Care Local Account 2025/26 here.