Frequently asked questions

Which vehicles are prohibited from using the facility?

Any vehicle:

  • over 2m high
  • over 6m long
  • exceeding 3.5 tonne weight
  • trailers exceeding 3m length, including the tow bar
  • flat-bed vehicles

Why is there a restriction?

We’ve made these changes because vehicles over a certain size have caused significant operational problems, made the facility unsafe for other users, and can potentially carry large volumes of commercial waste.

Do I need an appointment slot?

Yes. We receive overwhelmingly positive feedback about the appointment system put in place during the pandemic so it remains in use. It improves safety on site and stops the backing up of traffic onto the roundabout outside the site at very busy times.

I am a Blue Badge holder, will I need an appointment?

Yes. Please note that the prohibited vehicle restrictions will still apply. If your vehicle exceeds the size restrictions or you require assistance on the site, please contact Paul Nelson; 0345 2000 103 or paul.nelson@northtyneside.gov.uk.

Am I allowed to dispose of waste from DIY and home improvements?

DIY waste and home improvement waste from work a householder would normally carry out can be disposed of at the site.

Any work that would require a specialist, such as work to gas systems, would normally be trade waste and therefore not allowed on the site.

The authority will also continue to monitor the material being brought to the site and may introduce limits on this material in the future.

There may be a charge for this material if it falls into any of the categories below.

What waste is NOT allowed?

Waste from landlords, developers or tradespeople is NOT accepted at this site.
This also includes rubbish that results from building, gardening or other work carried out on a domestic property if the person carrying out the work is NOT the homeowner.

Commercial operators found using the site may be prosecuted with the penalty being a fine of up to £50,000 and/or six months in prison.

It is illegal to dispose of commercial or trade (business) waste at the Household Waste Recycling Centre. If your waste is fly-tipped and it is traced back to you as the owner then you can be prosecuted and fined up to £50,000.

What about garden waste?

There will not be a charge for general mixed garden waste arising from a householder’s own activities.

I am a landlord - how do I get rid of things which tenants have left in the property?

Any waste which you have in your possession due to being a landlord is classed as trade waste and therefore you are not allowed to use the HWRC.

If you are signed up through the North Tyneside National Landlords Association (NLA) partnership you will be able to access the North Tyneside Transfer Station (commercial disposal facility next to the HWRC) for the disposal of household items free of charge for a limited number of visits.

All landlords have options available, all of which will be chargeable:

  • You can ask a private company for a quote for collections and/or disposal
  • You can use a commercial waste transfer/disposal facility, such as the North Tyneside Transfer Station next to the HWRC
  • You could make enquiries about skip hire

I would like to get rid of my business waste, waste from my office, waste from my property development, my gardening business, my removal business etc. where can I go with it?

Any waste produced from these scenarios is NOT domestic household waste and therefore cannot be accepted at the Household Waste Recycling Centre. You have some choices available to you, all of which will be chargeable:

  • You could ask the council to quote for collection
  • You can ask a private company for a quotation for collections and/or disposal
  • You could make enquiries about skip hire
  • You could use any commercial site – charges will apply – there is a commercial waste transfer station next door to the tip

Further information about what to do with your business waste.

I am a tradesperson carrying out work for a customer who has no transport. Can I take their waste into the HWRC if they come with me?

The waste produced by the tradesperson is business waste; therefore it would be a breach of the site licence and an offence under the Environmental Protection Act for them to do that, even if the householder accompanied the tradesperson in the vehicle.

You will need to make a private arrangement to dispose of the waste.