Crisis and Resilience Fund
Providing support to low-income households who encounter unexpected financial difficulty and to provide support that builds longer-term financial resilience and wider community support.
The Crisis and Resilience Fund is funded by the UK Government.
We have received a £2,901,642 grant through the Crisis and Resilience Fund from 1 April 2026 until 31 March 2027
How we will be using the grant:
- Housing Payment – This replaces Discretionary Housing Payments (DHP) from 1 April 2026. Financial support for people struggling to cover their housing costs in the short term
- Those entitled to income related Free School Meals will receive supermarket voucher to support children in the school holidays during summer 2026 school holidays
- Increase crisis support through Local Welfare Provision service
- Community investment in activities that connect and enhance local support such as Warm Welcomes across the borough
- Investment in community social supermarkets, budgeting and advice support to help maximise income, reduce debt and improve long term financial security
Applications
You must register on My Care login to complete an application. You can register here.
Register a new account - step 1
This application may close from time to time so we can handle demand and process applications.
Apply using the welfare assistance form here.
Criteria
- You must be a North Tyneside resident
- Only one application per household between April 2026 and March 2027
- Have no savings
- Experiencing significant hardship, which means the applicant is unable to meet the immediate short terms needs of their household.
- Previous applications to Household Support Fund will be taken into consideration.
Further support information
You can find more information about
Support with money and budgeting on the MyCare website
Support with the cost of living
Service Standards
Our team is committed to delivering a specific standard of service. Including:
- We will aim to contact you within five working days, following a referral, to discuss and assess your needs.
- Following the initial assessment of needs we will agree with you an appropriate timescale and next steps.
- We will aim to carry out an appointment within 8 weeks of your initial assessment.
- We will deliver our services with empathy, compassion and professionalism.
- If applicable we will signpost you to the most appropriate service to provide you with the correct help & support you need.