Structural works
We have some information for you about our structural repairs scheme and how it could affect you. The work may vary slightly from what is stated depending on the type of property you live in and all works will be subject to an individual survey.
Why is the work being done?
As your property is ages, elements such as the external pointing and wall ties can start to deteriorate. In order to ensure the structural integrity of your property, we need to carry out repairs to the external of your home. Your chimney will also be checked for repairs at this time. Our programme of repairs aims to ensure your property is safe and watertight and maintains the Decent Homes Standard. You will be notified in writing by us if your area is scheduled for such works in the current financial year.
How long will the work take?
The work will normally take around two weeks to complete, depending on the weather.
What should I do before the work starts?
You will need to move garden furniture, vehicles, etc, away from the outside walls of the property to allow access for scaffolding. If you need help moving any items please inform the customer liaison advisor when they visit your home.
What work is involved?
Scaffolding will be erected around your home a few days before the works are due to start. The contractor will grind out all of the external pointing to the walls and chimney as well as cutting out several bricks to enable access to the wall ties. The wall ties will then be renewed and the bricks replaced before the full external is re-pointed. Safe working practices will be followed at all times.
The scaffold to your property will usually be removed within one week of the work being passed by us as complete.
What disruption will there be?
All the work will be on the outside of your home. You may be affected by some noise which unfortunately may be present for long periods during the working day. All efforts will be made to minimise any dust created during the works. Access to your home should not be affected by the work.
Occasionally scaffolding can affect TV, satellite reception or telephone lines. It may be necessary to remove an aerial, satellite receiver or telephone line that gets in the way of the scaffolding. In some cases scaffolding can affect your satellite signal. We will tell you if this is a problem, and we will ensure that disruption is minimised and the satellite, aerial or telephone line is reinstated as quickly as possible.
If you feel that your personal circumstances, or health may prevent you from coping with this work and would like to discuss what options are available please contact the customer liaison advisor or the Property Services team.