The Valuation Office Agency (VOA) values domestic properties for Council Tax. This valuation is used to set your Council Tax band. You might need to contact the VOA if you think your Council Tax band is wrong.
You can find out more about when you can challenge your band and what you need to do by contacting the Valuation Office Agency
If you challenge your band, you must continue to pay Council Tax at your current band until your appeal is decided.
You can contact the VOA. If you are unable to use the online service, you can also contact the VOA on 03000 501 501.
If, after raising your query with the agency, you still believe your banding is incorrect you may be able to make a formal appeal but only under limited circumstances.
Generally you can only appeal within SIX MONTHS of:
- Becoming a new Council Tax payer for a property
- The agency notifying you that your banding has changed
You can also appeal at any time if:
Your property has been demolished
Physical changes have occurred in the proximity of the property, which have an effect on the April 1, 1991 market value
Your property has been adapted to make the property suitable for someone with a disability.
Find a full list of circumstances when a valid appeal is permitted
You may also appeal if you consider that you are not liable to pay Council Tax. For example, because you are
- not the resident or owner
- your property is exempt
- you think the Council has made a mistake in calculating your bill
If you wish to appeal on these grounds you must notify us in writing so that we can reconsider your case.
You must continue to pay your Council Tax bill while you have any banding query or appeal pending.
Making an appeal does not allow you to withhold payment of Council Tax owing. If your appeal is successful you can get a refund of any overpaid tax.