Skip navigation.

Welcome to North Tyneside Council Trading Standards

Our Mission is to ensure that both consumers and businesses in North Tyneside are well informed and operate within a fair and safe trading environment.

Broken piggy bankThe Trading Standards service is here to protect consumers and give advice to business.

We investigate criminal complaints such as unsafe toys and electrical goods, misleading prices and false descriptions.

If you have a complaint concerning faulty goods or poor workmanship/services, please contact our partners Consumer Direct. If you prefer face to face contact please visit your local Citizens Advice Bureau.

Our opening times are:

Monday – Thursday 8.30 – 5.00

Friday 8.30 – 4.30

Consumer Direct 08454 04 05 06Tel: 08454 040506

Fax: (0191) 219 2642

Map of how to find us